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Connect the systems your team sells and serves from.
Two-way record sync with your CRM. Browse connected CRMs from the CRM module.
Omnichannel sources flowing into the inbox — arrive with the backend phase.
Pages and Messenger conversations into the inbox (v1: facebook-manager).
DMs and story replies as conversations.
Shared inboxes flowing into the queue (v1: outlook, email).
Connecting channel accounts requires the backend's credential vault — arrives with Phase 4.
Search conversations and contacts, or run a command