Integrations

Connect the systems your team sells and serves from.

CRM

Two-way record sync with your CRM. Browse connected CRMs from the CRM module.

Channels

Omnichannel sources flowing into the inbox — arrive with the backend phase.

Meta — Facebook & Messenger

Pages and Messenger conversations into the inbox (v1: facebook-manager).

Instagram

DMs and story replies as conversations.

Email — Outlook / SMTP

Shared inboxes flowing into the queue (v1: outlook, email).

Connecting channel accounts requires the backend's credential vault — arrives with Phase 4.