Notification Settings

What lands in your bell and Home inbox — muting for a while lives in the account menu.

In-app

The bell and Home inbox — always on, filtered by kind below

New messages

Unread customer conversations

Mentions

A teammate @mentions you

Missed calls

Missed, abandoned, and callback-requested calls

Voicemails

New voicemails needing follow-up

A chime when something new needs you

Notification sound

Volume follows Calls & audio → Ring volume

Checking browser support…

Daily digests and offline alerts — connects with the backend phase

Email delivery needs the server: it arrives with Phase 4 alongside sign-in.